SHIPPING/RETURNS

SHIPPING TIMES

We processes orders between Monday and Friday. Please note that we don't ship on weekends. 

Countries We can Ship to:

We ship worldwide to most countries. If you can not place an order within your country please email us at contact@getongame.com

The approximate shipping time accords to each country:

USA Domestic for clothing items: 8-10 business days. 

USA Domestic for jewelry items: 3-4 weeks

Others countries: 4-6 weeks.

*Please note that these are estimated delivery times only, therefore MJL Things store is not guaranteeing delivery dates. Once items are shipped no changes can be made.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Returns/Refunds:

We are a custom, made to order shop and so we do not offer returns or exchanges for shipping delays, wrong clothing sizes, (as we give size charts) or quality (as we state what the item is made out of).

14 Day Returns/Exchanges on orders that have arrived damaged or if we send you a wrong item. Buyer is responsible for shipping cost for returns. 

Because of high volume of orders once orders are placed there can not be any adjustments to the order whether it be for size or color. Be sure that you order the correct size and item before ordering.

Once the customer shows proof of a tracking number for a return, we will issue a refund.